Privacy Policy

This Privacy Policy outlines how Vanilla Paints (www.vanillapaints.ca) collects, uses, and protects your information.

Compliance Note: This policy is designed to align with Canadian privacy standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1

Information We Collect

We only collect information that you voluntarily provide to us when requesting an estimate or contacting our team. This may include:

  • Contact Details: Name, email address, and phone number.
  • Project Information: Home or business address and specific painting requirements.
  • Usage Data: IP addresses and cookies to help us understand how visitors interact with our website.
2

How We Use Your Information

We use your data to provide a seamless service experience, specifically for:

  • Generating and delivering your free interior painting estimate.
  • Scheduling appointments and communicating project updates.
  • Improving our website functionality and user experience.
  • Sending occasional promotional offers (only if you’ve opted in).
3

Sharing Your Data

We value your trust and do not sell your personal information to third parties. We only share data with:

Service Providers

Trusted partners who help us operate our website or manage our CRM.

Legal Requirements

If required by law to comply with a judicial proceeding or court order.

4. Data Security

We implement industry-standard security measures to protect your information. While no method of transmission is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights

Under Canadian law, you have the right to:

  • — Access personal information we hold
  • — Request correction of inaccurate data
  • — Request deletion of your data

Contact Us

If you have questions about this policy or your data, please reach out: